For parts traders
Buyers can ask several firms at once. Homarjo Triage pulls RFQs, AOG messages, orders and follow-ups into one queue, with parts data and reply context ready for the team.
The trading desk
The request arrives in a shared inbox. Availability sits with one person, price breaks in a spreadsheet, terms in another system and the earlier conversation somewhere in the thread.
Triage brings the request and its operating context together without asking the team to give up its mailbox or its commercial controls.
The workflow
Separate RFQs, AOG requests, orders and follow-ups, then prioritize them by urgency and deadline.
Extract part numbers, quantities, descriptions, aircraft data and customer references from messages and supported attachments.
Bring in price tiers, terms and commercial conditions from controlled company data, with the source visible for verification.
Prepare, review and send the response with conversation history and prior customer context available to the agent.
The fit
Categories, approval steps, price lists, terms, roles, templates and integrations are adapted to the operation. The case, task, access and audit core remains maintained by Homarjo.
We will show the working flow on synthetic data and map the adaptations your desk would need.