Homarjo Triage
Everything it does today.
All shipped, all in production. Roadmap items are marked as coming — never sold as current.
01Triage
Reads every inbound email
The moment it arrives, every email is classified: RFQ, Purchase Order, Status Update, Warranty Claim, Other.
Flags AOG urgency
Aircraft-on-ground urgency is flagged and a response deadline is computed from your own configurable lead-time rules. AOG always jumps the queue.
Extracts the substance
Part numbers, quantities, aircraft type / MSN / registration, referenced PO and RFQ numbers, customer deadlines, locations.
Detects POs inside attachments
Purchase orders are found inside PDF and Word attachments — including telling a real PO apart from an invoice that merely references one.
02Replies & Pricing
Drafts the reply
In the customer's language, greeting the person by first name. RFQ replies arrive as a fill-in quote: a part-by-part bullet list with placeholders for prices.
One-click pricing from your own price lists
Your Excel price lists, no migration needed. Click a quantity tier and the price drops into the draft. Every price shows its provenance — file → sheet → cell — so agents can verify before sending.
Recognizes the customer
From your own CRM/ERP export: standing payment terms appear on the case and are inserted into RFQ replies automatically — by code, not by the AI, so terms are never invented. Handles multi-entity brands and per-aircraft-programme terms (ATR vs Airbus vs Boeing).
03Teamwork
Shared team workbench
Assign cases, track status (open / in progress / waiting / done), team notes, editable to-do checklists per case, autosaved shared drafts.
Focus mode
Each agent gets a personal queue, most urgent first, keyboard-driven — work one case at a time, mark done, next.
Personal KPIs
Cases touched, first-response time, closed today, accuracy — per agent, with day-over-day deltas.
04Learning & Adoption
Learns from the team
When an agent corrects a category, the correction becomes a confirmed training example. Accuracy improves with use — without retraining and without the system ever reinforcing its own mistakes.
Works alongside Outlook/Gmail, not instead of it
Categories appear as labels/folders in the inbox the team already uses. Adoption can be gradual — value starts on day one even if agents never open the dashboard.
Built-in guided tutorial (Italian)
The app teaches itself to non-technical teams in about a minute, on their real data.
Desktop app
A Windows desktop app wrapping the same dashboard, plus the web app.
Roadmap
Coming — not here yet.
Everything below is in development. We say so plainly so you know exactly what you get today.
- Reply and send directly from the app (today: drafts are copied into the team's own mail client).
- Automatic order-status answers from the firm's ERP data (“your order ships on …”).
- Understanding of scanned documents (today: scanned PDFs are detected and flagged for human review).
- Coordination between firms: when two companies in the same supply chain both use Homarjo, RFQ → quote → PO → status flows as structured data between them instead of being re-typed at each end.
Twenty minutes, your own use case.
We'll walk through the product on synthetic data, then talk about your inbox.